Privacy Policy

Effective Date: October 1, 2021

Solar and Energy Loan Fund of St. Lucie County Inc., a.k.a. “SELF”, values your privacy. This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate him or her (“Personally Identifiable Information” or “PII”). We reserve the right to change this policy at any time, and if we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.

We will collect, store, use, and protect any personal information that you share with us. We will not share your information with anyone, except as described in this Privacy Policy. Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”

SELF stores any information you submit on our website or provide through other interactions. When you voluntarily register for specific information, including events, we will generally ask you to provide contact information such as your name, email address, and phone number. If you contact SELF, we may keep a record of your correspondence, comments and/or any contact information you provide. If you report a problem with this website, we may collect such information in a file specific to you. Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.

We use your Personally Identifiable Information to communicate with you. We also use this information to the extent necessary to enforce our website terms of service and to prevent imminent harm to persons or property.

When you use the Service, such as making a payment, contacting customer service or requesting support, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all SELF customers by ensuring compliance with applicable US state and federal laws and our own policies. We may also use this information to improve and enhance our offerings to you.

We use “cookies” so that our website can remember you and provide you with the information you’re most likely to need. We use information gained through cookies to compile statistical information about use of our website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include PII.

This website uses Google Analytics to help analyze how users use the site. The tool uses cookies (described above) to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity. 

SELF will not rent or sell your Personal Information to others. We may store personal information in locations outside the direct control of SELF (for instance, on servers or databases co-located with hosting providers).

On Occasion, SELF may request to use your likeness for promotional material or media content. SELF will always confirm consent from you in advance.

Except as otherwise described in this Privacy Policy, SELF will not disclose Personal Information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our User Agreement, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of SELF, our customers or others.

In the event that personal information is compromised as a result of a breach of security, SELF will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law.

SELF shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond our control.

You may, of course, decline to submit personally identifiable information through the Service, in which case SELF may not be able to provide certain services to you.

SELF does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to SELF. In the event that we learn that we have collected personal information from a minor under age 18, we will delete that information as quickly as possible.

SELF is not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by SELF in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

If you have questions about this Privacy Policy, you may contact us using our Contact Us page.